Privacy Policy

Casyst Business Solution Private Limited ("CASYST", "we", "us", or "our") operates https://casyst.in and provides company registration, tax filing, trademark, and regulatory compliance services to businesses across India. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, request a consultation, or engage us for a service. By using our website or services, you agree to the practices described here.

1. Information We Collect

We collect information in a few different ways:

• Information you give us directly - your name, phone number, email address, business details, and the documents you share with us (such as PAN, Aadhaar, incorporation certificates, or financial statements) when you fill out a contact form, request a quote, or engage us for a service.
• Information collected automatically - your IP address, browser type, device information, pages visited, and time spent on our site, gathered through standard web server logs and analytics tools.
• Information from third parties - where relevant, information shared with us by government portals (such as the MCA or GST portals) in the course of processing your filing, or by partners who refer your enquiry to us.

2. Cookies and Similar Technologies

We use cookies and similar technologies to keep our website running smoothly, remember your preferences, and understand how visitors use our site so we can improve it. You can disable cookies in your browser settings at any time, though some parts of the website may not function as intended without them.

3. How We Use Your Information

We use the information we collect to:

• Prepare quotes, proposals, and respond to your enquiries
• Deliver the registration, filing, or compliance service you've engaged us for
• Liaise with government departments and portals on your behalf, where authorised
• Send updates about the status of your filing or engagement
• Share relevant service information, reminders, and occasional updates by email, SMS, or WhatsApp
• Improve our website, services, and customer support
• Meet our own legal, tax, and regulatory record-keeping obligations

4. How We Protect Your Information

We restrict access to your personal and financial documents to the team members directly handling your engagement, use encrypted connections for data submitted through our website, and store client documents on access-controlled systems. While we take reasonable technical and organisational measures to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell your personal information. We may share it with:

• Government departments, portals, and regulatory authorities, strictly as required to complete your filing or registration
• Trusted third-party tools we use to run our business, such as payment gateways, email, and communication providers
• Professional advisors (such as auditors) bound by confidentiality, where necessary
• Another entity, in the event of a merger, acquisition, or restructuring of our business

We require any third party we share information with to handle it securely and only for the purpose it was shared.

6. Links to Other Websites

Our website may contain links to government portals or other third-party websites for your convenience. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies separately.

7. Children's Privacy

Our services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children.

8. Your Rights and Choices

You can ask us to review, correct, or delete the personal information we hold about you, or withdraw your consent for us to contact you, by writing to us at the email address below. Please note that some information may need to be retained where we have a legal or regulatory obligation to keep it (for example, documents tied to a government filing already submitted on your behalf).

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We'll post the revised policy on this page with an updated "last updated" date. Continued use of our website or services after a change means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, reach out to us:

• Email: info@casyst.in
• Phone: +91 80892 06773
• Kozhikode HQ: 3rd Floor, Above Wagon Mart, Kallai, Kozhikode, Kerala 673003
• Ernakulam Office: Arteriors Tower, 3rd Floor, Mavelipuram,, Seaport-Airport Road, Opp. Olimugal Juma Musjid,, Kakkanad, Ernakulam, Kerala 682030

You can also reach us through our contact page.